Privacy Policy
How SK Waste Services collects, uses and protects your personal information.
Last updated: 10 June 2026
Who We Are
SK Waste Services ("we", "us", "our") is a local, independent waste removal company covering Bedfordshire, Buckinghamshire, Hertfordshire, Cambridgeshire and Northamptonshire. We are a registered Upper-Tier waste carrier with the Environment Agency (Licence No. CBDU474400).
You can contact us at skwasteservices@gmail.com or 07355 266384 with any questions about this policy or your personal data.
Information We Collect
When you use our website, contact form, or get in touch by phone, email or WhatsApp, we may collect:
- Your name, email address and phone number
- Your postcode or address and access details for the job
- Details of the service you require and any photos or descriptions of items for collection
- Your preferred collection date
- How you heard about us
- Any other information you choose to include in your enquiry or message
How We Use Your Information
We use your information to:
- Respond to your enquiry and provide a quote
- Arrange and carry out the waste collection service you have booked
- Issue waste transfer notes and meet our legal obligations as a licensed waste carrier
- Send you occasional offers or news, but only if you have ticked the box to opt in to marketing communications
- Improve our website and services
We do not sell or rent your personal information to third parties.
How Long We Keep Your Information
We keep enquiry and customer information for as long as necessary to provide our services, meet our legal and accounting obligations (including waste transfer note record-keeping requirements), and resolve any disputes. We then delete or anonymise it.
Sharing Your Information
We do not share your personal information with third parties for marketing purposes. We may share limited information with:
- Licensed recycling and waste transfer facilities, where required to process your waste legally
- Service providers who help us run our website, communications and bookings (e.g. hosting, email and WhatsApp)
- The Environment Agency or other authorities, where we are legally required to do so
Cookies
Our website uses cookies for essential site functionality and to remember your cookie preferences. See our Cookie Policy for full details.
Your Rights
Under UK data protection law, you have the right to:
- Access the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information, where we are not required to keep it for legal reasons
- Withdraw consent to marketing communications at any time
- Object to or restrict certain types of processing
To exercise any of these rights, contact us using the details above. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "last updated" date.